• Yes, you can and should change your WordPress password after Wickadvisor has handed them over. This is because the website belongs to you, and for security reasons, you should only have the password to yourself.Below are...
  • If you have not changed your backend password, the first and easiest way to retrieve it is to refer to the “website live” e-mail that we have sent you. Your password will be there. If the password has been changed and you no lon...
  • As the WordPress website, we have developed for you is not a WordPress template, but built it to house your website needs, updating the WordPress versions yourself may cause malfunctions to the website. Should you require to update your web...
  • As the WordPress website we have developed for you is not a WordPress template, but built from scratch to house your website needs, updating the WordPress plug-ins versions may cause them to become incompatible and malfunction. Should you r...
  • There may be a variety of reasons why e-mails from the website (form submission notifications or others) may not be received in your e-mail inbox properly. Before a proper diagnosis, please kindly help to do some simple troubleshooting:...
  • There are two ways of receiving the enquires from your website: Through Email: Once the inquiry is submitted from the website form, the system will then send an email to Admin with the information fi...
  • You need to back up your website because of below scenarios/situations ; Accidents may happen. Server Crashed Getting hacked. Updates can go wrong. You may miss a bill or payment. As y...